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Friday, May 5 • 1:00pm - 2:40pm
Testing won't fix your Quality problem

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The White Bead Corporation is looking for Above Average Employees for expanded production. On the job training provided. Earn bonuses! The White Bead Corporation is a proud producer of shiny, perfect, white beads. We work hard to meet our customer’s exacting demands and won’t settle for anything less than perfection. We need Willing Workers who are Above Average Employees to handle this rigorous task in an inspiring environment. Apply within.

In this interactive experiment made famous by Dr. Deming, we'll explore the link between typical management techniques, human factors and overall quality. You'll learn how whole system dynamics play a much larger factor in quality than a simple testing activity at the end of production.

avatar for Michael Kaufman

Michael Kaufman

Executive and Team Coach, Kaufman Consulting, Inc.
With over 20 years in the technology industry, Michael brings a unique history of technology and emotional intelligence to his clients. He is trained in group and systems coaching, and helps all parties have their voices heard. He works with clients to co-create the desired future... Read More →

Friday May 5, 2017 1:00pm - 2:40pm EDT
Salon 1 Seating 64: Round